Celebrate the Past, Support the Future * People * Culture * Heritage *

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Customer support

We are a very small non-profit organization, and the store is not our main function. Please be patient if we are a little slow in responding to any concerns. Feel free to call the museum at 757-336-6117 or email us at [email protected]

We do accept major credit cards in person, online or over the phone. 

We do accept returns for defective/damaged merchandise, and exchanges for wrong size/color/etc.

Our in-person and office hours are generally:

* 1st weekend of April through Memorial Day weekend: Friday and Saturday only, 10:00 am - 4:00 pm

* After Memorial Day Weekend through Labor Day: Tuesday - Saturday, 10:00 am - 4:00 pm

* September through the third weekend in December: Friday and Saturday only, 10:00 am - 4:00 pm

* 1st three weekends in December: Christmas Tree Village hours are 4:00 - 7:00 pm

* After the third weekend in December throughout March: The museum is closed; the store is available online (and by appointment); the office is staffed and available by appointment.

Thank you!

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