We ship manually from a local shipping & business center on the island. Packages may come via UPS, USPS, or Federal Express. Please allow a week for processing for shipment.

Cost of shipping is dependent upon the weight of the package, with a $10 minimum. If it is more than $15, we will contact you with the exact cost prior to charging your card.

Please include a note if your order is time sensitive. Additional charges for accelerated or overnight shipping.

International customers, please call the office to order at 757-336-6117

Returns are accepted with prior approval, on a case-by-case basis for damaged goods. You will be credited for the return after the item has been received back at the museum, usually on the day it is received. Please call the office at 757-336-6117 or email us at [email protected]. Please leave a message if we are away from the desk.